{"id":3,"date":"2024-09-16T09:34:31","date_gmt":"2024-09-16T09:34:31","guid":{"rendered":"https:\/\/lime-falcon-881927.hostingersite.com\/?page_id=3"},"modified":"2026-04-25T17:21:47","modified_gmt":"2026-04-25T17:21:47","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/soapnadalep.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\">\n\t\t\t\t<div class=\"e-con-with-custom-width elementor-element elementor-element-cc8c6db e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"cc8c6db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5c61c0 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"b5c61c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Privacy Policy<\/h2>\n<strong>Soapna d\u2019Alep e.K.<\/strong>\nWebsite: https:\/\/soapnadalep.com\n<h3>1. Introduction<\/h3>\nSoapna d\u2019Alep e.K. respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.\n\nThis Privacy Policy explains how we collect, process, and protect your personal data when you use our website and services.\n<h3>2. Data Controller<\/h3>\nSoapna d\u2019Alep e.K.\nL\u00fcbecker Stra\u00dfe 5\n65760 Eschborn\nGermany\nEmail: info@soapnadalep.com\nWebsite: https:\/\/soapnadalep.com\n<h3>3. Hosting and Server Log Files<\/h3>\nOur website is hosted within the European Union. The hosting provider processes personal data on our behalf under a Data Processing Agreement pursuant to Art. 28 GDPR.\n\nHosting provider: Synetrix Holdings Limited (servers located in Frankfurt, Germany)\n\nWhen you visit our website, the following data may be collected automatically:\n<ul>\n    <li>IP address<\/li>\n    <li>Browser type and version<\/li>\n    <li>Operating system<\/li>\n    <li>Referrer URL<\/li>\n    <li>Date and time of access<\/li>\n    <li>Pages visited<\/li>\n<\/ul>\n<strong>Legal basis:<\/strong> Art. 6(1)(f) GDPR (legitimate interest in secure website operation)\n<h3>4. Account Registration<\/h3>\nWhen creating an account, we collect:\n<ul>\n    <li>Name<\/li>\n    <li>Email address<\/li>\n    <li>Billing and shipping address<\/li>\n    <li>Phone number (optional)<\/li>\n<\/ul>\n<strong>Legal basis:<\/strong> Art. 6(1)(b) GDPR (contract performance)\n<h3>5. Orders and Payments<\/h3>\nWhen you place an order, we process personal data necessary to fulfill the contract.\n\nData includes:\n<ul>\n    <li>Name<\/li>\n    <li>Billing and shipping address<\/li>\n    <li>Email address<\/li>\n    <li>Order details<\/li>\n    <li>Payment information (processed via third-party providers)<\/li>\n<\/ul>\nPayment is processed by external providers such as PayPal, Stripe, or Klarna. We do not store full payment card details.\n\n<strong>Legal basis:<\/strong> Art. 6(1)(b) GDPR (contract performance)\n<h3>6. Contact Requests<\/h3>\nWhen you contact us via email or contact form, we store your message and contact details to respond to your inquiry.\n\n<strong>Legal basis:<\/strong> Art. 6(1)(b) and Art. 6(1)(f) GDPR\n<h3>7. Marketing Communications (if applicable)<\/h3>\nIf you subscribe to our newsletter or marketing communications, we process your email address based on your consent.\n\nYou may withdraw your consent at any time.\n\n<strong>Legal basis:<\/strong> Art. 6(1)(a) GDPR (consent)\n<h3>8. Analytics and Tracking<\/h3>\nWe may use analytics tools such as Google Analytics to understand website usage.\n\nData collected may include:\n<ul>\n    <li>Pages visited<\/li>\n    <li>Time spent on website<\/li>\n    <li>Device type<\/li>\n    <li>Browser information<\/li>\n    <li>Approximate location<\/li>\n<\/ul>\nGoogle may process data outside the European Union (including the United States). Appropriate safeguards such as Standard Contractual Clauses are used where required.\n\n<strong>Legal basis:<\/strong> Art. 6(1)(a) GDPR (consent)\n<h3>9. Cookies<\/h3>\nInformation about cookies and tracking technologies is available in our Cookie Policy:\n\n<a href=\"https:\/\/soapnadalep.com\/cookie-policy\/\" target=\"_blank\" rel=\"noopener\">\n    View Cookie Policy\n<\/a>\n<h3>10. Embedded Content<\/h3>\nOur website may include embedded content (e.g. YouTube videos, Instagram posts, Facebook content). These third-party services may collect data when loaded.\n<h3>11. Data Sharing<\/h3>\nWe do not sell personal data.\n\nWe may share data with:\n<ul>\n    <li>Payment providers (PayPal, Stripe, Klarna)<\/li>\n    <li>Shipping companies (DHL, Hermes)<\/li>\n    <li>Hosting and IT providers<\/li>\n    <li>Analytics providers (e.g. Google)<\/li>\n    <li>Authorities if legally required<\/li>\n<\/ul>\n<h3>12. Legal Compliance<\/h3>\nWe process and store personal data where required by German commercial and tax law (including retention obligations under the German Commercial Code and Fiscal Code).\n<h3>13. Data Retention<\/h3>\n<ul>\n    <li>Customer accounts: until deletion request<\/li>\n    <li>Invoices: 10 years (legal obligation)<\/li>\n    <li>Contact requests: up to 12 months<\/li>\n<\/ul>\n<h3>14. Security<\/h3>\nWe use SSL encryption and appropriate technical and organizational measures to protect your personal data.\n<h3>15. Your Rights<\/h3>\n<ul>\n    <li>Right of access (Art. 15 GDPR)<\/li>\n    <li>Right to rectification (Art. 16 GDPR)<\/li>\n    <li>Right to erasure (Art. 17 GDPR)<\/li>\n    <li>Right to restriction (Art. 18 GDPR)<\/li>\n    <li>Right to data portability (Art. 20 GDPR)<\/li>\n    <li>Right to object (Art. 21 GDPR)<\/li>\n    <li>Right to withdraw consent at any time<\/li>\n    <li>Right to lodge a complaint with a supervisory authority<\/li>\n<\/ul>\nYou may contact your local data protection authority if you believe your rights have been violated.\n<h3>16. Updates<\/h3>\nWe may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Soapna d\u2019Alep e.K. Website: https:\/\/soapnadalep.com 1. Introduction Soapna d\u2019Alep e.K. respects&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/soapnadalep.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/soapnadalep.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/soapnadalep.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/soapnadalep.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/soapnadalep.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":27,"href":"https:\/\/soapnadalep.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":10020,"href":"https:\/\/soapnadalep.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/10020"}],"wp:attachment":[{"href":"https:\/\/soapnadalep.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}