{"id":9194,"date":"2026-04-11T08:14:07","date_gmt":"2026-04-11T08:14:07","guid":{"rendered":"https:\/\/soapnadalep.com\/?page_id=9194"},"modified":"2026-05-03T15:11:44","modified_gmt":"2026-05-03T15:11:44","slug":"payment-information","status":"publish","type":"page","link":"https:\/\/soapnadalep.com\/en\/payment-information\/","title":{"rendered":"Payment Information"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9194\" class=\"elementor elementor-9194\">\n\t\t\t\t<div class=\"e-con-with-custom-width elementor-element elementor-element-c8b11fd e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"c8b11fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51e8c3e sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"51e8c3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Payment Information<\/h2>\n<strong>Soapna d\u2019Alep e.K.<\/strong><br>\n<p>Website: https:\/\/soapnadalep.com<\/p>\n<h3>1. General Information<\/h3>\n<p>We aim to provide a secure, simple, and reliable checkout experience for all customers.<\/p>\n\n<strong>Legal basis:<\/strong> Art. 6(1)(b) GDPR (contract performance)\n<h3>2. Accepted Payment Methods<\/h3>\n<p>We currently accept the following payment methods:<\/p>\n<ul>\n    <li>Credit \/ Debit Cards (Visa, Mastercard, American Express where available)<\/li>\n    <li>PayPal<\/li>\n    <li>Apple Pay \/ Google Pay (on supported devices)<\/li>\n    <li>Additional local payment methods depending on your location<\/li>\n<\/ul>\n<h3>3. Payment Security<\/h3>\n<p>\n    All payments are processed through secure encrypted payment gateways (SSL\/TLS encryption).\n    <br><br>\n    We do not store or have access to your full payment card details or banking credentials.\n<\/p>\n<h3>4. Payment Providers<\/h3>\n<p>\n    Payments are processed by third-party providers such as PayPal, Stripe, Klarna, or similar services depending on availability.\n    <br><br>\n    These providers act as independent data controllers and process your payment data according to their own privacy policies.\n<\/p>\n<h3>5. Currency<\/h3>\n<p>\n    All prices and payments are processed in EUR (\u20ac) unless otherwise stated at checkout.\n    <br><br>\n    Your bank or card provider may apply currency conversion fees or foreign transaction charges.\n<\/p>\n<h3>6. Payment Authorisation<\/h3>\n<p>All payments must be authorised before an order can be processed and shipped.\n    <br><br>\n    Additional verification may be required for fraud prevention and security purposes.<\/p>\n<h3>7. Failed or Declined Payments<\/h3>\n<p>If a payment is declined, please:<\/p>\n<ul>\n    <li>Verify your billing details<\/li>\n    <li>Contact your bank or payment provider<\/li>\n    <li>Try an alternative payment method<\/li>\n<\/ul>\n<p>We are not responsible for delays caused by failed payment authorisation.<\/p>\n<h3>8. Fraud Prevention<\/h3>\n<p>To protect customers and prevent fraud, we reserve the right to:<\/p>\n<ul>\n    <li>Perform payment verification checks<\/li>\n    <li>Request additional identification if necessary<\/li>\n    <li>Cancel orders suspected of fraudulent or unauthorised activity<\/li>\n<\/ul>\n<h3>9. Chargebacks and Disputes<\/h3>\n<p>\n    If you experience any issue with your order, we kindly ask you to contact us first before initiating a chargeback with your bank or payment provider.\n    <br><br>\n    We always aim to resolve issues quickly and fairly.\n<\/p>\n<h3>10. Invoicing<\/h3>\n<p>Invoices are issued electronically and sent via email or included with your order where applicable.<\/p>\n<h3>11. Contact<\/h3>\n<p>\n    Soapna d\u2019Alep e.K.<br>\n    L\u00fcbecker Stra\u00dfe 5<br>\n    65760 Eschborn<br>\n    Germany<br><br>\n    Email: info@soapnadalep.com\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Payment Information Soapna d\u2019Alep e.K. Website: https:\/\/soapnadalep.com 1. General Information We aim to&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9194","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/soapnadalep.com\/en\/wp-json\/wp\/v2\/pages\/9194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/soapnadalep.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/soapnadalep.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/soapnadalep.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/soapnadalep.com\/en\/wp-json\/wp\/v2\/comments?post=9194"}],"version-history":[{"count":13,"href":"https:\/\/soapnadalep.com\/en\/wp-json\/wp\/v2\/pages\/9194\/revisions"}],"predecessor-version":[{"id":10169,"href":"https:\/\/soapnadalep.com\/en\/wp-json\/wp\/v2\/pages\/9194\/revisions\/10169"}],"wp:attachment":[{"href":"https:\/\/soapnadalep.com\/en\/wp-json\/wp\/v2\/media?parent=9194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}